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With more people working remotely than ever before, meetings have also moved to a virtual environment. This creates a whole new world of meeting etiquette. The following tips will help you facilitate and participate in effective virtual meetings.
Image by Katie Dimond, © Resource Data, Inc. 2020
Road noise, barking dogs, or a noisy open office all make for poor virtual meetings. Attend meetings in a quiet room or use a noise-cancelling microphone or software.
This is a good habit, even if not always necessary. What isn’t a problem in a meeting with 3 people can quickly become one in a meeting with 20.
Sometimes microphones don’t mute like you thought. To prevent extraneous conversation from broadcasting when not intended, save private conversations for later.
Bad audio is the biggest reason virtual meetings go poorly. Joining by computer and headset will deliver much better sound than joining by telephone.
Video changes the feel and etiquette of a meeting, often resulting in more engagement. Attendees are less likely to multitask or zone out and teams feel connected and aligned.
Many conferencing apps let you make test calls to check your speaker, headset, and camera view. Don’t forget to adjust camera angles, background items, and lighting too.
Much like saying your name when you stand up to talk in a large group, announcing yourself in a virtual meeting helps everyone else to follow the conversation.
When possible, share only the application. If sharing your desktop, first minimize windows you don’t want to display and quit programs with alerts.
Know when required attendees are present. If people dial in, they usually appear as “Dial-in User 1” or a phone number, so ask those calling in to introduce themselves.
It can take people longer to speak up in virtual meetings. Leave plenty of opportunity to for participants to speak. And look for people speaking, but who’ve forgotten to unmute.
Virtual meetings make it easier to interrupt or to dominate conversations. It’s okay to direct the flow and invite participants to speak.
At the beginning, ask attendees to mute themselves when not talking. Politely give reminders or mute participants if necessary. In large meetings, use the “mute all” option.