Our client used a spreadsheet to track issues identified by 30+ regional health organizations it serves. A staff member would email the spreadsheet to those assigned a task, who would update the status and return the spreadsheet. However, this process allowed issues to fall through the cracks, hurting the regional health organizations’ perceptions of our client.
As part of a grant-funded study, our client wanted to build a depression management decision-support tool, which would be used in health clinics to improve treatment outcomes.
In compliance with federal requirements, the Alaska Psychiatric Institute (API) implemented a commercial-off-the-shelf (COTS) Electronic Medical Records (EMR) system. Although the implemented EMR modules were functional, API was planning to add modules and make enhancements to achieve their vision of a paperless medical records system.
Containing 400,000 project documents from the past 10 years, the Hummingbird document management system was considered mission critical by ANTHC’s Division of Environmental Health and Engineering (DEHE).
However, the system required constant support; corrupted documents randomly; and couldn’t meet DEHE’s needs in key areas like searching, automated workflows, and security. DEHE asked us to replace the system with SharePoint.
