The Idaho Transportation Department (ITD) is tasked with keeping 12,000 miles of highway safe in the winter with a fleet of 450 snow plows. The department needed an effective way to track information related to plowing and improve overall efficiency.
Our client used a spreadsheet to track issues identified by 30+ regional health organizations it serves. A staff member would email the spreadsheet to those assigned a task, who would update the status and return the spreadsheet. However, this process allowed issues to fall through the cracks, hurting the regional health organizations’ perceptions of our client.
The Permanent Fund Dividend Division’s (PFDD’s) payment system, written in COBOL and running on mainframes, was at the end of its life. The PFDD wanted to replace their system by adding new modules to their Dividend Application System (DAIS).
To comply with regulatory requirements, our client needed to manage permits and produce regular reports. Although it had only 50-100 permits at the time, our client expected to add thousands of permits during the project.
As a broker between food suppliers and distributors, our client’s processes and requirements had evolved over time, but their accounting application wasn’t designed to accommodate these changes. For example, the existing system only tracked transactions at the invoice level. However, each invoice could include multiple products, each of which is subject to different contract rules.
The Oregon Food Bank (OFB) uses SharePoint extensively—from automating business processes, to managing documents and intranet content, to sharing information with partners.
To take advantage of new features and improvements, OFB keeps their SharePoint infrastructure updated. However, because OFB uses SharePoint so heavily, upgrading can be a significant task.
