Business analysis is about helping you identify and solve problems. Our analysts work with you to understand your business, define the underlying problems (as opposed just to the symptoms), and develop solutions.
When we develop custom software for you or help you choose and implement a commercial software package, business analysis will be a key component of that project.
Our skilled, efficient analysts can also help you improve your business independent of a software implementation. Evaluating and improving your processes and building road maps for future automation and growth are just some of the areas in which we can help you.
The Idaho Transportation Department (ITD) is tasked with keeping 12,000 miles of highway safe in the winter with a fleet of 450 snow plows. The department needed an effective way to track information related to plowing and improve overall efficiency.
The Oregon Liquor Control Commission (OLCC) brought on Resource Data to provide Project Management, Business Analysis, and Quality Assurance services to support the implementation of a marijuana industry business licensing solution and a cannabis inventory tracking solution to ensure the successful execution of legislative Measure 91.
Working with Pacific States Marine Fisheries Commission, the National Marine Fisheries Service (NMFS), and Finsight LLC, Resource Data designed and built a new web-based system for commercial fish buyers to submit, review, and manage their data in a central database and print receipts for fishermen.
Our client used a spreadsheet to track issues identified by 30+ regional health organizations it serves. A staff member would email the spreadsheet to those assigned a task, who would update the status and return the spreadsheet. However, this process allowed issues to fall through the cracks, hurting the regional health organizations’ perceptions of our client.
Intermountain Gas typically updated their maps daily. However, because of the time needed to rebuild the cached maps in their geographic information system (GIS), users might not see these updates until weeks later. Intermountain Gas needed a better, more efficient way to build and manage caches.
The Permanent Fund Dividend Division’s (PFDD’s) payment system, written in COBOL and running on mainframes, was at the end of its life. The PFDD wanted to replace their system by adding new modules to their Dividend Application System (DAIS).
The Regulatory Commission of Alaska’s (RCA’s) systems for managing documents and workload were old, making it difficult to manage work, track deadlines, and conduct research. Although the RCA wanted to improve their efficiency and effectiveness, the existing systems couldn’t support these changes.
The client was the primary contractor responsible for organizing and editing the final environmental impact statement (FEIS) for a stand-alone pipeline project with the U.S Army Corp of Engineers. This 700 page document is filled with technical information (input from researchers and scientists) related to environmental science and had to be reviewed, updated, and approved by multiple experts.
To comply with regulatory requirements, our client needed to manage permits and produce regular reports. Although it had only 50-100 permits at the time, our client expected to add thousands of permits during the project.
For 6 months each year, Idaho requires a fire safety burn permit for any burn outside city limits. But getting a permit required going to a permit issuing center. The Idaho Department of Lands (IDL) wanted to make getting a permit easier. They asked us to create an online, self-service permitting application that also supported their traditional agency-issued permit workflows.
As a broker between food suppliers and distributors, our client’s processes and requirements had evolved over time, but their accounting application wasn’t designed to accommodate these changes. For example, the existing system only tracked transactions at the invoice level. However, each invoice could include multiple products, each of which is subject to different contract rules.
As part of its new case management system (CMS), the RCA wanted a comprehensive public web portal. Although the CMS included a portal, the RCA needed more functionality.
The Bering Sea Fisherman’s Association (BSFA) managed their grant-funded research projects using paper-based forms and an Excel spreadsheet containing the master budget. As the number of programs increased, this process became increasingly cumbersome and difficult to accurately manage.
The data nerve-center of the University of Alaska Fairbanks’ distance education program (eLearning) was a custom-built FileMaker Pro application. However, the application couldn’t integrate with newer systems, including the program’s website and the University’s student information and course management systems.
The Washington Traffic Safety Commission was ready to expand the Electronic Traffic Information Processing (eTRIP) systems to include 2 additional document types: the DUI Packet (comprised of 1 to 9 forms) and the vehicle impound form. But first they asked us to gather requirements, evaluate options, and help them select a solution.
The City of Corvallis used geospatial data to support daily tasks by internal staff and the public. For a long time, these needs could be met using file-based datasets (Esri shapefiles) and disconnected tools.
Containing 400,000 project documents from the past 10 years, the Hummingbird document management system was considered mission critical by ANTHC’s Division of Environmental Health and Engineering (DEHE).
However, the system required constant support; corrupted documents randomly; and couldn’t meet DEHE’s needs in key areas like searching, automated workflows, and security. DEHE asked us to replace the system with SharePoint.
The Oregon Food Bank (OFB) uses SharePoint extensively—from automating business processes, to managing documents and intranet content, to sharing information with partners.
To take advantage of new features and improvements, OFB keeps their SharePoint infrastructure updated. However, because OFB uses SharePoint so heavily, upgrading can be a significant task.
After decades of use by various federal and private entities, Annette Island Station was contaminated with PCBs, heavy metals, fuel, and solvents.
An initial assessment identified nearly 300 primary contaminated sites and thousands of sub-sites, many with multiple responsible parties and land owners.
