Our Work: Business Analysis

Business Analysis

Business analysis is about helping you identify and solve problems. Our analysts work with you to understand your business, define the underlying problems (as opposed just to the symptoms), and develop solutions.

When we develop custom software for you or help you choose and implement a commercial software package, business analysis will be a key component of that project.

Our skilled, efficient analysts can also help you improve your business independent of a software implementation. Evaluating and improving your processes and building road maps for future automation and growth are just some of the areas in which we can help you.

Featured Business Analysis Projects

Support for Cannabis Tracking System

The Oregon Liquor Control Commission (OLCC) brought on Resource Data to provide Project Management, Business Analysis, and Quality Assurance services to support the implementation of a marijuana industry business licensing solution and a cannabis inventory tracking solution to ensure the successful execution of legislative Measure 91.

Industries:
State Government

Issue Tracking SharePoint System

Our client used a spreadsheet to track issues identified by 30+ regional health organizations it serves. A staff member would email the spreadsheet to those assigned a task, who would update the status and return the spreadsheet. However, this process allowed issues to fall through the cracks, hurting the regional health organizations’ perceptions of our client.

Industries:
Health and Social Services
Technologies:
SharePoint
SQL Server Reporting Services (SSRS)

Case Management System Implementation

The client was the primary contractor responsible for organizing and editing the final environmental impact statement (FEIS) for a stand-alone pipeline project with the U.S Army Corp of Engineers. This 700 page document is filled with technical information (input from researchers and scientists) related to environmental science and had to be reviewed, updated, and approved by multiple experts.

Industries:
State Government
Utilities

Burn Permit Site

For 6 months each year, Idaho requires a fire safety burn permit for any burn outside city limits. But getting a permit required going to a permit issuing center. The Idaho Department of Lands (IDL) wanted to make getting a permit easier. They asked us to create an online, self-service permitting application that also supported their traditional agency-issued permit workflows.

Industries:
State Government
Technologies:
ArcGIS APIs
ArcGIS Server
ASP.NET
C#
HTML5
JavaScript
SQL Server
WCF Services

Food Brokerage Accounting System

As a broker between food suppliers and distributors, our client’s processes and requirements had evolved over time, but their accounting application wasn’t designed to accommodate these changes. For example, the existing system only tracked transactions at the invoice level. However, each invoice could include multiple products, each of which is subject to different contract rules.

Industries:
Other
Technologies:
C#
Silverlight
SQL Server
SQL Server Integration Services (SSIS)
SQL Server Reporting Services (SSRS)
T-SQL
WCF Services

Student System Business Case

The data nerve-center of the University of Alaska Fairbanks’ distance education program (eLearning) was a custom-built FileMaker Pro application. However, the application couldn’t integrate with newer systems, including the program’s website and the University’s student information and course management systems.

Industries:
Education

Requirements Analysis for Law Enforcement

The Washington Traffic Safety Commission was ready to expand the Electronic Traffic Information Processing (eTRIP) systems to include 2 additional document types: the DUI Packet (comprised of 1 to 9 forms) and the vehicle impound form. But first they asked us to gather requirements, evaluate options, and help them select a solution.

Industries:
State Government

SharePoint Document Management System

Containing 400,000 project documents from the past 10 years, the Hummingbird document management system was considered mission critical by ANTHC’s Division of Environmental Health and Engineering (DEHE).

However, the system required constant support; corrupted documents randomly; and couldn’t meet DEHE’s needs in key areas like searching, automated workflows, and security. DEHE asked us to replace the system with SharePoint.

Industries:
Engineering
Environmental
Health and Social Services
Technologies:
C#
JavaScript
SharePoint
SQL Server

SharePoint Migration

The Oregon Food Bank (OFB) uses SharePoint extensively—from automating business processes, to managing documents and intranet content, to sharing information with partners.

To take advantage of new features and improvements, OFB keeps their SharePoint infrastructure updated. However, because OFB uses SharePoint so heavily, upgrading can be a significant task.

Industries:
Nonprofit
Technologies:
SharePoint
SQL Server
SQL Server Reporting Services (SSRS)