Bridge the gap between IT and business.
Find out what Business Analysis at Resource Data is like.
Professional Journey
Never boring. Always growing.
Our business analysts help clients make changes for the better. They have backgrounds as business owners, technical writers, financial analysts, educators, journalists, marketers, GIS analysts, researchers, developers and more. Many didn’t start out to be business analysts, but their experience gave them the skills to help clients understand, define, and get what they really want out of their software.
At Resource Data, you won’t get bored as a business analyst. You’ll work in fields from natural resources to local governments, to utilities, often wearing different hats throughout the life of a project. Early on you may interview client staff to sleuth out the real problems they’re facing and develop requirements for their ideal solutions. Later, you could be called back to the project to help test new systems and processes or develop and deliver training to end users.
Throughout your work, you’ll have the support of our team of business analysts. We’ve built a strong BA community who meet regularly to learn from each other through training sessions and forums. And with our broad range of experience, there is always someone to reach out to for guidance, advice, or to bounce around ideas.
At the heart of my career lies the business-facing aspect of the software development lifecycle. It’s fascinating to plunge into analyzing business processes; I have come to realize that software is merely a tool intended to refine and automate business processes. The opportunity to document and scrutinize a business process gives me a lot of job satisfaction, knowing that I’m helping my client improve what they do.
Peter Bradford
Lead Business Analyst, Boise
Skills
Guide projects and improve processes and systems.
Our business analysts have excellent communication, organizational, and analytical skills that they use to gather and prioritize requirements, define processes, and conduct analyses. They’re abstract thinkers and problem solvers, with the leadership skills and confidence to influence others. You’ll fit right in if
- You’re a strong communicator, particularly in writing
- You’re organized
- You’re resourceful
- You can balance and prioritize multiple projects
- You ask questions
- You think critically
- You’re a problem solver
- You can learn your client’s lingo and quickly come up to speed
- You can translate technical language to business users and business language to technical users
Challenges
Adaptation and persistence are key.
Business analysts work with a wide variety of people in a wide variety of roles under a wide variety of pressures. Meeting clients where they are, learning their communication styles, and being persistent in collecting the information you need is key to successful business analysis work.
Business analysis is like doing a puzzle with no edge pieces and no picture of what the final puzzle could look like. There’s a lot of disparate pieces of information, boundaries aren’t always clear, there might be some information that isn’t relevant, etc. You have to work through it all and figure out how to get to a coherent picture at the end of the day.
Kami Fitch
Lead Business Analyst/Director of Business, Anchorage
Meet some of our Businesss Analysts
Great people. Great to work with.
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Catherine Zeng
Business Analyst
Catherine’s personality type is INFJ-T, the rarest of Myers-Briggs personalities. In her spare time, she likes doing arts and crafts,...
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Catherine Zeng
Business Analyst Portland, ORCatherine’s personality type is INFJ-T, the rarest of Myers-Briggs personalities. In her spare time, she likes doing arts and crafts, reading, and dancing to K-pop. At work, she’s a business analyst in our Portland office where she enjoys serving as a liaison between business, technology, and people. Catherine likes the work-life balance at Resource Data, particularly being able to work from home but also coming into the office to see Pivo, the office dog, and her other Portland coworkers.
A few of Catherine’s favorite things
- Food Dim Sum
- Music K-Pop
- Video game Cats & Soup
- Movie Mulan
- Book Percy Jackson series
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Kathy Tessaro
Sr. Business Analyst
Kathy joined Resource Data in Anchorage over 20 years ago. She traded the snowy winters of Alaska for the sandy...
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Kathy Tessaro
Sr. Business Analyst Anchorage, AKKathy joined Resource Data in Anchorage over 20 years ago. She traded the snowy winters of Alaska for the sandy beaches of Florida a long time ago, but even though she works remote, she says Resource Data still feels like family. She’s a self-proclaimed Zumba addict, an avid reader of fiction, and hopes someday to live on a big boat.
A few of Kathy’s favorite things:
- Food Mom’s homemade golumpki
- Book The Goldfinch, The Amazing Adventures of Kavalier & Clay, Great Expectations, and Death in the Time of Cholera
- Music Blues
- Movie O Brother, Where Art Thou?
- Sports team Detroit Red Wings
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Lorena Lambert
Lead Business Analyst
Lorena loves playing games with her family and friends. Her current favorite is Dead of Winter, a survival game based...
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Lorena Lambert
Lead Business Analyst Portland, ORLorena loves playing games with her family and friends. Her current favorite is Dead of Winter, a survival game based in a zombie-ridden apocalyptic world. She’s also an avid volunteer working with youth in her church and serving on the board of the local Performing Arts Booster Club where she works with high school choir and theater students. She joined Resource Data in 2021 as a senior business analyst. Now, she’s a lead business analyst using her expert-level critical thinking skills and curiosity for learning new things to help clients find sustainable technical solutions for their toughest business problems.
A few of Lorena’s favorite things
- Food Seafood
- Music 80’s
- Local restaurant Ticket to Play Board Game Cafe
- Sports team Packers
- Vacation destination Disneyland
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Peter Bradford
Lead Business Analyst
Peter joined Resource Data’s Boise branch in 2015. He enjoys working with his friendly, helpful coworkers, and getting to socialize...
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Peter Bradford
Lead Business Analyst Boise, IDPeter joined Resource Data’s Boise branch in 2015. He enjoys working with his friendly, helpful coworkers, and getting to socialize with them during Friday lunches and other branch-hosted activities. With over 20 years of experience in IT, he still enjoys working directly with clients and tailoring his business analysis approach to meet each one’s specific needs. In his free time, he enjoys spending time with family, eating good food (particularly Italian), watching movies, listening to music like jazz and R&B, and playing board games. He’s also a fan of classic musicals like Camelot, South Pacific, and The Sound of Music.
A few of Peter’s favorite things
- Board game Qwirkle, Sequence, 221 B Baker Street, Ticket to Ride
- Movie Currently enjoying all the Star Wars spin offs
- Book Lately enjoying John Grisham again
- Local restaurant Costa Vida
- Sports team San Diego Padres
- Place to travel/vacation Any place with my wife.
Explore
Grow
Advance
Explore
Are you a GIS analyst interested in traditional programming? Or a programmer who’d like to try your hand at project management? No matter your field, there’s room to try something new.
Grow
Broaden your skills and expertise while working for clients in a wide range of industries and with an even broader scope of technologies.
Advance
Don’t hang around waiting for someone to leave before you can advance. We recognize talent and when you’re ready, we promote you.
Discover our culture
Learn MoreWe think we're swell. But don't just take our word for it.
Our work
Making a difference.
One project at a time.
Automating Global Tracking of Shipping Containers
Dunavant, a global logistics and supply chain management company, transports over 10,000 shipping containers per month. Its employees were manually collecting information from 22 terminal websites once per hour. This...
Industry’s First Scraper Pig Geolocator Tool Enhances Pipeline Operation
Resource Data created an industry-leading visualization tool to accurately identify temperature loss locations along the pipeline. It allows engineers to effectively manage oil flow and operations through data-driven decision making.
FishGen: Revolutionizing Fisheries Research in the Western US
In the fast-paced world of fisheries management, having timely access to accurate genetic data is crucial—but sharing this data across laboratories was a costly and complex challenge. Then came FishGen....
Improving Safety in One of the Worlds Toughest Work Environments
One of the world’s largest Oil and Gas companies realized a 65% reduction in pipe handling drops and 70% reduction in higher severity drops after implementing a mobile application for...
Mainframe, Meet Web: Modernizing the Alaska DMV
Alaska's DMV faced a daunting challenge—an outdated mainframe application that hindered compliance with Federally mandated RealID and boat titling changes. Resource Data built a modernized web application, enhancing UX and...
Applying GIS to solve a 200 year mystery
The treasure hunters of the History Channel’s Curse of Oak Island may be closer than ever to solving the islands mysteries with the help of GIS analysis and mapping. As...
