Project Management
Technology portfolios fail when delivery outpaces control or clarity. We bring both, designing the structures, metrics, and governance that keep work visible, accountable, and on course. The result: projects that deliver predictably, leaders who decide with facts, and organizations that fund what truly creates value.
Expertise
Turning delivery into measurable performance.
Complex portfolios demand more than schedules and status reports—they need structure, insight, and accountability that connect vision to outcomes. We help organizations govern delivery, plan capacity, manage risk, and prove impact across every initiative. The result: predictable execution, transparent reporting, and funding decisions driven by measurable value.
PMO Design, Governance & Standards
A strong PMO creates a clear operating rhythm and a common way of working across teams. We help shape that foundation by clarifying roles, decision points, and project lifecycle standards. Governance becomes easier to follow and easier to trust, with consistent language for tracking progress and risks across methodologies. Leaders gain a transparent view of the portfolio, while teams experience smoother execution supported by tools and processes that fit the way they actually work. Stand up a PMO that provides control and clarity from strategy to delivery.
Project Delivery Management
Effective technology delivery requires coordination across product, engineering, QA, data, and security disciplines. Our teams bring these together, so projects move with steady momentum from concept to release. We manage dependencies, environments, and vendors while implementing CI/CD practices, and embed quality checks throughout the lifecycle. Progress is tracked with metrics, resulting in predictable sprints, cleaner releases, and a delivery model that holds up under pressure.
Resource & Capacity Planning
Roadmaps gain credibility when they reflect real capacity to hit dates, manage risks, and control spend. We help organizations understand the skills, roles, and workloads they have today and how those map to upcoming demand through tools like Jira, ADO, Planview, and ServiceNow. Scenario planning shows where to shift work, add support, or adjust scope to keep priorities realistic. Clear models and accessible dashboards make it easier for leaders to see constraints early and choose how to staff, fund, and sequence initiatives with confidence.
Risk, Issue, Quality & Change Control
Control delivery risk, maintain quality, and prevent incidents that disrupt operations. Resource Data establishes frameworks that give teams a practical method for identifying, assessing, and addressing risks before they escalate. We integrate reliable testing practices, approval workflows, and DevSecOps checkpoints across delivery teams. Quality practices and approval paths become consistent across projects, and change control becomes streamlined rather than burdensome. This means steadier releases, fewer incidents, and greater accountability.
Performance Management & Value Realization
Prove impact. Not just progress. We connect delivery metrics like DORA, SLOs, quality, and adoption to OKRs and financial outcomes, so leaders can see how each project contributes to value. Performance indicators from engineering, product, and operations roll into a clear view of what is working and what needs attention. Automated evidence and transparent reporting make benefits easier to track, turning investment conversations into fact-based decisions that prioritize the work with the greatest impact.
Our Clients
Hundreds of clients. Thousands of successful projects.
“The project management provided by Resource Data was terrific. Resource Data helped the department skillfully negotiate a complex process and implement a successful project in a relatively short time period. The project had an immediate and positive impact for unemployed Alaskans and our department staff.”
Bill Kramer, Chief of Unemployment Insurance, Alaska Dept. of Labor & Workforce Development
Alaska Department of Revenue
Project Management That Unified 100+ Legacy and Manual Systems
The Alaska Department of Revenue’s Tax Division relied on 17 automated systems and more than 100 manual side systems to administer 22 tax and licensing programs. This fragmented environment created complexity for staff and limited taxpayers’ ability to manage accounts, submit forms, or make payments online. The division needed a single tax revenue management system to modernize operations and improve public access.
Resource Data provided project management through procurement and implementation of the new system, developing the RFP, coordinating vendor evaluation and contract negotiation, and guiding the design and testing effort. The team led steering committees and project working groups, aligned stakeholders across multiple agencies, managed risks, and supported change management as the GenTax commercial tax system was selected and deployed.
The project delivered a unified, online revenue management platform on schedule and under budget. Taxpayers can now check balances, make payments, and file applications online, and the Tax Division has a scalable system that supports consistent processes and future program growth.
Chugach Electric Association
Coordinating a Multi-Project IT Merger for Alaska’s Largest Utility
Chugach Electric Association acquired Municipal Light & Power and needed to merge two utilities’ systems and operations without disrupting service. The consolidation spanned dozens of technology and business projects, requiring disciplined coordination across departments and a clear framework to guide decision-making during the transition.
Resource Data established an IT program management structure to keep the merger on track, advising executives, aligning work through the PMO, and supporting staff managing individual initiatives. The team coordinated project planning, risk management, and cross-department communication while overseeing the integration of more than 80 enterprise applications. They also managed internal IT projects across member services, regulatory affairs, administration, engineering, and other operational groups.
The structured governance and consistent project delivery enabled Chugach Electric to consolidate systems, unify processes, and expand its customer base without service interruption. The organization emerged with a cohesive technical environment and clearer IT management practices that support ongoing stability and future change.
Minnesota Department of Natural Resources (DNR)
Guiding DNR’s Path to a Unified Forestry Management Platform
The Minnesota Department of Natural Resources’ Division of Forestry relied on multiple aging systems built independently in the 1990s. The fragmented environment limited information sharing and slowed planning, inventory, and management work. Leaders needed a unified forestry management system and a clear, defensible plan to secure funding for modernization.
Resource Data provided project management and business analysis to shape that effort. The team coordinated interviews and group sessions across the division, documented processes and system gaps, and produced key deliverables including the needs analysis, alternatives analysis, and project definition report. They also outlined implementation tasks, milestones, risks, and RFP materials to guide procurement.
The structured approach gave DNR a clear understanding of its needs and a strong business case for funding. Building on that foundation, Resource Data is now supporting implementation of the Trimble-based Next Generation Forestry System through business analysis, documentation, training, and development validation as the new platform moves toward full deployment.
Alaska Department of Motor Vehicles
Steering a High-Risk Mainframe Replacement to Successful Go-Live
The Alaska DMV relied on a 30-year-old mainframe system to process licenses, titles, and registrations. The legacy application included more than 20 modules and over 30 integrations, making updates difficult as state and federal requirements evolved. Replacing it required disciplined coordination across technical teams, business experts, and partner agencies.
Resource Data provided project management for the multi-year redevelopment effort, starting with a master project plan and a full review of the existing system. The team set architecture and development standards, coordinated a 25-person distributed team, and worked closely with state subject matter experts to translate legacy logic. Project leaders managed data migration, oversaw integrations with state and national systems, guided testing, and planned multiple practice cutovers to ensure a smooth go-live.
The new .NET Core and SQL Server system went live on schedule and under budget. DMV staff opened on time and completed more than 11,000 transactions in the first week. The modern platform is more stable, easier to maintain, and was ready for future enhancements, including Real ID.
The Oregon Liquor and Cannabis Commission
A Long-Term PM Partner Delivering Systems Through State Oversight
The Oregon Liquor and Cannabis Commission (OLCC) manages complex regulatory programs that require reliable, compliant technology systems. With multiple legacy processes and growing demands on licensing, tax reporting, and cannabis tracking, the agency needed disciplined project management to deliver major system replacements under the state’s rigorous oversight structure.
Resource Data has supported OLCC since 2015, providing project management across several major initiatives. The team led the rollout of the Metrc cannabis tracking system—the first project to pass Oregon’s new Stage Gate Review Process—and managed the development of a custom liquor service-permit system and the implementation of a SaaS excise-tax platform. For the Oregon Privilege Tax Online system, Resource Data guided requirements gathering, vendor procurement, integrated scheduling, and user acceptance testing.
Through this long-term partnership, OLCC gained consistent project governance, reduced manual processes, improved customer communication, and strengthened its ability to navigate state oversight for future modernization efforts.
Alaska Division of Retirement and Benefits
Modernizing Alaska’s Largest Pension and Health System
The Alaska Division of Retirement and Benefits (DRB) manages pension and health plans for state employees, teachers, and local governments. Over time, separate custom systems made it difficult to administer multiple plan types and slowed operations.
Collaborating with Linea Solutions, a technology consulting firm specializing in pension, health, and insurance, Resource Data managed the selection and implementation of the Division’s new Benefits and Retirement System (BEARS). The team guided the project from requirements gathering through implementation and change management. They unified retirement and health operations, coordinating nearly 2,000 requirements, and preparing data for conversion to improve daily workflows.
BEARS provides a single, secure source of truth for member data and introduces self-service tools and an enhanced Employer Services Portal. Staff work more efficiently, information is more secure, and members receive faster service.
Real-World Solutions
Governance That Accelerates Delivery.
Governance shouldn’t slow teams—it should keep them aligned, accountable, and moving with confidence. We help organizations design practical controls that fit how they work, linking data, decisions, and delivery. The result: clearer signals, faster approvals, and portfolios that stay predictable from roadmap to release.
Stage Gate Governance
Stand Up Lightweight Stage Gates
Reduce overrun risk and speed decisions with lightweight stage gates tailored to how your teams deliver. We work with you to define checkpoints with clear entry and exit criteria, required artifacts, and decision roles—aligned to agile, hybrid, or waterfall work. We integrate gates into tools like Jira, ADO, or ServiceNow so evidence, risks, and readiness appear on one page. Each gate includes concise templates, RACIs, and escalation paths, supported by pilot runs, training, and dashboards. The result: faster approvals, fewer surprises, and repeatable controls without slowing delivery.
Status Standardization
Normalize Status Language Across Portfolios
Make reporting comparable and decision-ready by standardizing language across portfolios. Start by establishing a shared taxonomy with clear Red-Amber-Green thresholds and consistent definitions for scope, schedule, cost, benefits, and risks all supported by a one-page glossary. Our team can help you embed this framework into tools and templates so every project reports the same way. After piloting and tuning thresholds, we publish dashboards that visualize health and trends, coach teams on updates, and drive faster, fact-based portfolio decisions with less ambiguity.
Automating Risk Management
Automate Risk Scoring And Escalations
Reduce surprises and accelerate decisions by automating risk scoring and escalation across your portfolio. Resource Data defines a clear risk taxonomy and scoring model, connects live signals—statis changes, schedule variance, defect trends, scope churn, vendor slippage—and sets threshold rules that trigger alerts and route issues to the right forums with SLAs. Integrated into tools like Jira, ADO, or ServiceNow, risks gain scores, owners, and actions automatically. Dashboards highlight leading indicators, while decision logs capture escalations and outcomes—enabling earlier action, fewer crises, and consistent, actionable risk calls.
Realistic Roadmaps
Calibrate Capacity Against Roadmap Demand
Make roadmap dates real by matching demand to actual delivery capacity before you commit. Our experts hep you translate epics and features into effort using measured throughput, then models team and vendor capacity. We help you define clear guardrails—WIP limits, dependency rules, and staffing bands—and integrate the model with existing tools for ongoing updates. Leaders receive capacity heatmaps, constraint registers, and scenarios that drive faster staffing decisions, fewer slips, and roadmaps grounded in reality.
Ariel Gibson
Service Area Lead, IT Business Consulting
Ariel’s impressive resume spans over 20 years in information technology and project management. During her 10 years as a leader within Resource Data, she has risen from a senior project manager to shareholder, to director of sales and marketing, and Juneau Director.
She received her MBA from the University of Alaska and has earned certifications for project management, organizational change management, Scrum Master, and ITIL. She is a proven leader, experienced in managing change while remaining results- and employee-focused.
Our IT Business Consulting Services
Power smarter business with intentional technology.
Talk to Ariel Gibson
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